Frequently Asked Questions

Q(1) ~ What information do I need to place an order? Most importantly, furnish us your complete information and of the intended recipient i.e. name, address, contact number and postal/zip code. If the item/s purchased is to be delivered to a place of business, please indicate the company's name and complete address. Please make your selection of wine, gift set and the quantity required. Lastly, please state the mean of payment you will use.

Q(2) ~ How will I know if you have actually delivered my order? You will receive an order confirmation with all the details you provided. You may also track your own package. Our value added services is to send you an e-mail indicating the date your order being confirmed and delivered.

Q(3) ~ Do you deliver the wine and gift sets internationally? Currently, we only deliver to areas within Malaysia. However we are planning to expand soon to serve you better.

Q(4) ~ How long does it takes for my order to be delivered? As soon as after successful payment, your order will be processed for delivery as follows: Klang Valley: 2 to 3 working days Other States: 3 to 5 working days

Q(5) ~ Is there any special offer for bulk orders? Yes. Please contact Melvin at 012 2155 438 or Ms Josephine at 012 216 9246 or email us at melcoool@yahoo.com for further details.

Q(6) ~ Why are you only selling 2 types of wine Red / White? Pls have more for us to choose. At WineMalaysia.com we strive to ensure our respective buyers are given the value for money quality product hence rest assured that we will not stop negotiating for more variety of such to be presented to you.

Q(7) ~ Can I purchase one bottle of wine only? At WineMalaysia.com we strive to ensure our respective buyers are given the value for money quality product hence in order for us to continously support this, it is a requirement to purchase a minimum of 3 bottles.